Frequently asked questions
How the site works, how offers are verified, how we are funded, what data we collect, and how to reach a person. If your question is not here, ask us.
Do I have to leave CouponMuz to get a coupon code?
No. Every coupon code is shown on our own offer page. Press the reveal button and the code appears with a copy button and step-by-step instructions. There is no redirect, no pop-up window and nothing to install.
Does it cost anything to use this site?
No. The site is free and always will be. We are funded by advertising and, where a retailer runs an affiliate programme we take part in, by commission paid out of the retailer’s own marketing budget. It never increases the price you pay. See our Advertising Disclosure.
How do you know a code works?
A member of the deals desk builds a real basket at the retailer and tests the code before we publish it. We record the minimum spend, the discount cap and the exclusions, then re-test on a rolling schedule. Every offer page shows the date of the last check. The full method is in our Editorial & Verification Policy.
What should I do if a code does not work?
Check the offer terms on the page first, because exclusions and minimum spend account for most failures. If it still will not apply, report it and we will re-test within 1 business day and correct or remove the listing.
Do you sell anything or take payments?
No. CouponMuz has no shop and no checkout, and we will never ask you for card details. Every purchase is made directly with the retailer under their own terms. See Refunds & Billing.
Do you need my email address?
Not to use the site. The newsletter is optional and every email carries an unsubscribe link. What we collect and why is set out in the Privacy Policy.
Are the discounts on this site guaranteed?
No, and we would not trust a site that said otherwise. Retailers withdraw promotions without notice and can apply eligibility rules at their discretion. Treat every listing as tested information to check at the retailer, and confirm the final total before you pay.
Who runs CouponMuz?
CouponMuz is published by THE COUPON GUYS, LLC, 3102 Watermark Drive, Wesley Chapel, FL 33544, United States. You can reach a person at info@couponmuz.com or through the contact page.
Policies in full
Every policy that governs this site, in plain language.
Privacy Policy
This policy explains what CouponMuz collects when you use the site, why we collect it, who we share it with, and the choices you have. We do not sell...
Read itCookie Policy
Essential cookies keep the site working. Analytics and advertising cookies are set only if you accept them, and you can change your mind at any time.
Read itTerms of Service
By using CouponMuz you agree to these terms. The site is free to use and provides information only; we are not a party to any purchase you make with...
Read itDisclaimer
We publish offer information in good faith and test it before publishing. We are not the retailer, and we cannot guarantee any discount.
Read itAdvertising & Affiliate Disclosure
This site is free to use. We are funded by advertising and, where they exist, commission arrangements. Commercial relationships never determine...
Read itEditorial & Verification Policy
Every offer is tested before publication, dated, re-tested on a schedule, and removed when it stops working. This page explains how.
Read itAccessibility Statement
We aim to meet WCAG 2.1 Level AA. If something on this site is hard to use with assistive technology, tell us and we will fix it.
Read itCopyright & DMCA Policy
We respect copyright. Send a compliant notice and we will investigate and act promptly.
Read itDo Not Sell or Share My Personal Information
We do not sell personal information for money. Some advertising cookies may count as "sharing" for targeted advertising, and you can switch them off...
Read itRefunds, Billing & Purchases
There is nothing to buy here, so we have nothing to refund. If you need a refund, it comes from the retailer you bought from. Here is how to get it.
Read it